Mission

Our goals:

To anticipate customer needs and realize them faster than the competition thanks to the quality we deliver as the most reliable and desirable handling and cargo operator in Poland.

Every day, provide our customers with the highest level of service and offer a sense of comfort, resulting from cooperation with the best professionals in the industry.

We are constantly evolving because we want to maintain our status as a market leader by steadily working to increase the attractiveness of the aviation industry.

To build employees' identification with the company every day, research and exceed their expectations. To openly communicate changes. Regardless of the conditions, to take care they are motivated to overcome new challenges.

To enable employees to develop together with the company through a safe working environment and introduction of modern technologies.

To be an attractive and reliable employer, offer decent pay and working conditions, guarantee wide opportunities for professional development so that our employees become top experts.

Vision

We want to be the most recognizable handling brand in Poland, setting standards of service in the industry, an important asset of the Polish Aviation Group, a company operating at the Central Communication Port and other domestic airports, as well as other airports in Europe.

We are a company of committed people who care about continuous improvement of standards and development of competences, operating well-functioning processes and modern technologies.

Through the safe and timely service of aircraft, passengers and cargo, we will reliably deliver the promised quality, create trends and new directions. We will be a determinant of the quality and safety of the services provided.

We build our position in the future based on our values: safety, experience, professionalism, quality, commitment.

Being part of the Polish Aviation Group, we have adopted a decarbonization strategy covering all PGL member companies (i.e. LS Airport Services, LOTAMS, LS Technics, PLL LOT, Polish Aviation Academy).

The decarbonization strategy for LS Airport Services, LOTAMS, LS Technics, PLL LOT, Polish Aviation Academy calls reduce greenhouse gas emissions (CO2e) by 42% by 2030 compared to the 2022 levels. This target pertains to direct emissions from fuel combustion and the use of refrigerants (Scope 1), as well as indirect emissions resulting from the consumption of electricity and heat (Scope 2). As far as LOT Polish Airlines’ air transport operations are concerned, the short-term goal of the PGL Group is to reduce Well-to-Wake (WTW) greenhouse gas emissions (Scope 1 and category 3 of Scope 3) from aviation fuel by 45% per ton-kilometer (RTK) by 2030, compared to 2019. This goal has been set as the objective for the PGL Group and verified by the SBTi.

Within the framework of the adopted decarbonization strategy of the Polish Aviation Group, the goal of LS Airport Services S.A. is to provide green electricity in owned facilities, gradual electrification of the fleet of passenger, truck and specialized vehicles, and use of biofuels.

The decarbonisation strategy of the Polish Aviation Group has been approved by the Science Based Targets initiative (SBTi), which means that the emission reduction plan adopted by the Group is in line with the scientific content, and its implementation will contribute to achieving the objectives of the Paris Agreement - limiting the increase in the average temperature on Earth to a level not exceeding 1.5 degrees Celsius above pre-industrial levels.

For more on the Polish Aviation Group's decarbonization strategy, visit: https://pgl.pl/